Shipping Procedures Page
IPTM processes shipments through common carriers including the U.S. Postal Service and United Parcel Service (UPS).
If a delivery is not received within the expected time frame, please contact the IPTM Publications Department at 904-620-4786 for tracking information.
IPTM is not responsible for items that are lost, stolen or damaged during shipment.
If standard shipping is chosen at check-out, items usually ship within 24-48 hours. Rush orders received before 1:00 pm will ship the same business day, while orders received after 1:00 pm will be shipped the following business day.
The above times are based on Eastern Time and on normal business working days. Our hours of operation are Monday thru Friday, 8:00 am to 5:00 pm.